Chief Human Resources Officer (CHRO) · Malaysian Communications and Multimedia Commission (MCMC) · Malaysia
Using skills intelligence to guide role redesign, strengthen human judgement and prepare organisations for the way AI reshapes work.
Dr. Murugappan Subramaniam is the Chief Human Resources Officer (CHRO) at the Malaysian Communications and Multimedia Commission (MCMC). He brings more than 30 years of experience in human capital strategy, organisational transformation and executive leadership across multinational enterprises and the public sector.
He currently focuses on Enterprise Skills Architecture and Capability Intelligence, helping organisations assess existing capabilities, anticipate future requirements, and use these insights to guide strategic decisions. His expertise also encompasses Evidence-Based Management (EBM) and Human Capital Financial Statements (HCFS), connecting workforce insights with organisational performance and value.
His approach integrates workforce data, skills intelligence and business priorities across people, roles, processes and technology. As AI reshapes work, he explores how skills intelligence can guide role redesign, strengthen human judgement and prepare organisations for evolving operating models. Central to his work is translating insight into action: identifying where to build capability, how to deploy it and how to assess its contribution to organisational performance.
Dr. Murugappan holds a PhD from Asia Pacific University, specialising in digital leadership. His doctoral research developed the Digital Transformation Leadership Black Box (DTLBB) model, which informs his work on the relationship between leadership capability, technology adoption and organisational transformation.
8–9 December 2026, Hilton Hotel, KL Sentral, Kuala Lumpur, Malaysia