Head of IT, Shared Services · PNB Commercial · Malaysia
Turning more than two decades of CIO leadership into practical IT strategy, security and digital transformation.
Ts. Saiful Bakhtiar Osman is a seasoned, multiple-awards-winning CIO with an MBA. He is currently the Head of IT, Shared Services for PNB Commercial.
He has been listed five times as a Global Top 200 CIO by the Global CIO Forum (2024, 2023, 2022, 2021 and 2020), and five times as a Top CIO for ASEAN by Foundry (previously IDG) - CIO100 in 2024 and 2023, CIO75 in 2021, and CIO50 in 2020 and 2019. He was also listed as a Top 30 Chief Security Officer for ASEAN (CSO30) for 2024 by Foundry, ranked 19th in the World 100 CIOs by Marlow Business School, United Kingdom, named a three-time Southeast Asia Transformative CIO by the Economic Times CIO (India) in 2024, 2023 and 2022, and recognised among the Asia Pacific (APAC) Top 100 CIOs in 2025 by CXO-TV.
He has more than 25 years of experience across diverse industries including real estate, fund management, oil & gas, financial & banking, and an economic regulatory body. He currently serves as the Global CIO Forum's Malaysia Chapter President, an established global IT community.
He has broad experience in IT management, advisory, strategic planning, IT security, digital transformation, project management, risk management and business continuity, and holds several active CSR roles in certification bodies, universities and government agencies as a Board Member and Committee Member.
8–9 December 2026, Hilton Hotel, KL Sentral, Kuala Lumpur, Malaysia